Bilingual legal case managers · PI & immigration firms

There's one number behind the slow files and the CM who just quit. We fix that number.

Law‑educated, fully bilingual case management professionals — vetted to the top 3%, exclusive to your firm, live on your systems in 14 days. Files per case manager drops back into the healthy band. Everything downstream follows.

Run Your Files‑Per‑CM Number
15-minute call · Standing bench · Replacement guarantee in writing
Files per case manager
83?
most firms don't know theirs.
Healthy band60 – 80
Burnout · churn · bar complaints85+
<3%

of applicants survive the gauntlet: legal education, certified English, skills tests, paid working trials.

14 days

from signed agreement to first day — matched from a standing, pre‑vetted bench.

100%

bilingual. Spanish‑speaking clients called back in their language, every 14 days.

90 day

replacement guarantee, in writing. Wrong fit? Re‑matched from the bench, free.

What the placement owns

The work that buries your U.S. team — owned end to end.

Additive staffing. Nobody at your firm loses a job — they lose the 45% of their week that was drowning them.

Lane 01

Records & provider chasing

Requests out in 24 hours, chased every 5 business days until records land — including same‑day certified mail through our U.S. fulfillment desk.

Standard · out ≤24h · chased q5d
Lane 02

Client contact cadence

Every active client touched every 14 days, English or Spanish, logged in Filevine, CASEpeer, or Litify. "My lawyer never calls me back" leaves your reviews.

Standard · every file · q14d
Lane 03

File hygiene & scheduling

Intake data entered in 24 hours. Weekly file audits. Depositions, treatment, and client meetings scheduled without paralegal phone tag.

Standard · ≤24h entry · weekly audit
The receipts, quarterly

We report to you like you report to clients: with evidence.

Every quarter, a one-page scorecard from your own case management data. You renew on receipts — never on promises.

Files per U.S. case managerThe headline number, tracked against the 60–80 band
trending down
Median records turnaroundRequest initiated → records received
days, not weeks
Client contact rate% of active files touched in the last 14 days
toward 100%
Sign‑up → demand cycle timeThe number that sets your fee velocity
compressed
U.S. case manager departuresThe quiet cost nobody budgets
zero is the goal
The math

Check it against one month of payroll. We'll wait.

Your next U.S. case manager, loaded
$75k+/yr

If you can find one. Months of searching, ramp time, and a coin‑flip on year‑two retention.

A StoneBrief placement, exclusive & full-time
$3,200/mo

Interviews this week, live in 14 days, replacement guaranteed — freeing 40–50% of each U.S. case manager's week.

Bring one number to the call. We'll bring the fix.

Your files‑per‑CM count. If it's healthy, we'll tell you — and you keep the math. If it's not, your first placement interviews this week.

Book the 15‑Minute Call
Placement fee applies · Everything in writing · Talent from Colombia, operated from Florida